Simple.
Powerful.
Independent.
Software for Seniors
and those who care for them
For residents of Senior Living Communities and their families, accessing services can be challenging at times.
Communications is a dizzying maze of phone calls, in-person visits, e-Mails, and hallway conversations.
In most communities, these problems are solved with multiple staff members, phone trees, and paperwork - that’s inefficient, complex, and expensive!
Introducing AVA…
AVA provides communications tools and access to services with a single tap on any internet connected device.
With AVA, community leaders can reach every resident and family member with a single message.
With AVA, seniors can access dining services, request support for their day-to-day needs, arrange transportation, sign-up for events and activities, and more.
Virtually any service your community provides can be managed by AVA.
If you want to be better connected, you need AVA!
What else makes AVA unique?
AVA was designed
by seniors, for seniors.
Read on to learn more about
how AVA works...
Communications
With AVA, you can expect a simple interface that’s easy to understand and use, with loads of advanced data reporting and platform integrations.
AVA helps your team solve some of its most challenging communication issues - bringing people from 19 to 99 together in a single messaging platform!
You can have the engaged and connected experience you’ve envision for residents, families, and staff… all a cost much lower than you’d expect!
Request Management
AVA gives Residents, Caregivers, and subscribed Family members the power to submit and follow-up on requests for maintenance, transportation, housekeeping, guest room reservations, and more... AVA makes sure that every request is delivered to exactly the right recipient - based on request type and content - using rules defined by Community leaders.
Authorized parties can review requests and exchange messages, too!
There’s more! AVA can seamlessly connect with work order, billing, transportation, and other systems your community is already using - improving the Resident experience while reducing operating overhead.
Dining
Dining menus may be pre-loaded and updated effortlessly, and can include special dining options tailored to specific dining situations and resident needs.
Residents and subscribed family members order Resident meals from their apartment, tableside, or 3,000 miles away! AVA Dining allows advance ordering, week-at-a-time, special requests, and so much more!
The Dining team may choose to print orders in a variety of formats, or display them on a screen for efficient, paperless handling.
AVA gives Administrators the assurance that meals are properly tracked and billed, and delivers new insights into Resident order preferences through robust reporting and dashboard features.
Digital Check-in
At Senior Living Communities today, Check-in/check-out is a tale of two extremes. At one extreme is the paper sign-up sheet - simple, yes; but insecure and fairly useless for tracking purposes. At the other end are expensive, complicated, and confusing computer systems with many features you probably don't need.
AVA finds the right balance. AVA's check-in utilizes a very simple interface (name and phone number is all you need in most cases). AVA provides instant and easy tracking of who is on and off campus at any time. When Communities and their Residents use AVA's activity sign-up feature, AVA can also track activity participation and, where appropriate, include this information in off-campus tracking.
AVA Check-in utilizes a kiosk, laptop, or any internet connected device. Family members can use their own cell phones to check-in and out of campus, too!
Operations
Are you a leader at a Senior Living Community?
Your role is tough.
Your residents and their families are looking for a wider variety of high-quality services than ever before. Regulators require an unprecedented amount of data and time.
At the core of it all,
your heart for serving seniors fuels your passion.
But today, you’re operating in an environment with far less resources, more competition,
and thinner margins than ever before.
AVA was built to help you!
Messaging Your Way
Simple and Efficient
Personal
Dining
Activity Reminders
Transportation
Service Requests
Family Connection
Maintenance
Activities
Messaging Your Way Simple and Efficient Personal Dining Activity Reminders Transportation Service Requests Family Connection Maintenance Activities
Who is AVA built for?
Residents
Staff
Families
Community Leaders
for
Residents
Testimonials.
Our easy-to-use, powerful, and highly flexible tools have made a world of difference for these clients.
How could AVA help you?
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Service Provider
“AVA encourages residents to communicate more frequently with my office, without requiring additional staffing support. I am in full control, proactively, of the information that is critical, and how I respond when that information arrives. AVA is one of the most powerful communication tools we have available to us.”
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Dining Manager
“We can customize menus based on resident’s needs - such as diabetic, low sodium, or gluten free. We are also able to present images and nutrition facts in our AVA online menus. This would be expensive and require additional staff without AVA.”
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Resident
“AVA is the greatest gift I could give my family. Using AVA, my children are kept up to date on my day-to-day activities. (At least the ones I want them to know about!).”
Every message is delivered in the way the recipient prefers - text, e-Mail, and more…
including voice over landline!
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Personalized information
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Family members have access to authorized resident activities, services, and requests
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Manage Transportation requests
and schedule drivers
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Integrate with your billing platform to
reduce manual entry of billable requests
A single input from staff delivers
messages in every format
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Positive acknowledgement that messages were received
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Residents can easily request services, place orders, and register for activities
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Monitor, organize, and respond to requests
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Menus and Meal Order management dramatically reduces staff administrative tasks needed to support dining
Let us show you.
In under 30 minutes, our team can show you how AVA works to improve communication and efficiency in your Community.
Reach out today!